Privacy Policy & Text Message Terms

Who we are

Espi Fresh Inc. ("Espi-Fresh", "we") is a wholesale produce distributor at 3516 E Olympic Blvd, Los Angeles, CA 90023. This page explains what information we collect through our website, phone line and text messages, and how we use it.

Information we collect

We only collect what we need to quote, sell and deliver produce to businesses:

• Quote requests: your name, business name, email, phone, delivery ZIP code or city, business type, order details and any notes you write.
• Phone calls: the number you call from, the time and length of the call and the menu option you choose. Calls are not recorded; only voicemail messages you choose to leave are recorded.
• Text messages: your mobile number, the messages and photos you send us, and our replies.
• Website use: pages visited, clicks, device and browser, and approximate location, through Google Analytics and Microsoft Clarity, which use cookies. Clarity hides what you type into forms.

How we use it

• To answer your questions and send quotes, invoices and delivery updates.
• To call or text you back about your request or order.
• To keep a record of our conversations, quotes and orders with your business.
• To understand how our website is used and improve it.

Who we share it with

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We share personal information only with the service providers that run our systems on our behalf (website hosting, database, email delivery, phone and text messaging, and website analytics), who may use it only to provide those services to us, and when the law requires it.

Text messages (SMS) terms

Espi-Fresh customer messages: Espi Fresh Inc. (Espi-Fresh) sends text messages about your requests, quotes, orders and deliveries from (213) 845-1081. You agree to receive them when you check the optional "Text me about my quote and orders" box on our quote request form; we then send one text confirming your enrollment. If you text our number, we reply to your message.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Customer support: call (213) 845-1081 or email espifresh@yahoo.com. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of buying anything.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. The rest of this Privacy Policy, above, explains how we collect and use your information.

How long we keep it

We keep quote requests, call logs, voicemails and text conversations as business records for as long as we work with your business and as the law requires. You can ask us to delete your information at any time.

Your choices and California rights

You can ask to see, correct or delete the personal information we hold about you, and to stop texts or emails from us. California residents have these rights under the California Consumer Privacy Act; we will not treat you differently for using them. You can also block or delete cookies in your browser.

To make a request, email espifresh@yahoo.com or call (213) 845-1081.

Children

Our website and services are for businesses and are not directed to children under 16.

Changes

We may update this page; the date below shows the latest version.